How can I transfer files to / from USB Disk?

USB file transfers with the Finder (on a Mac) or iTunes (on Windows) is the fastest way to transfer files. If you are using USB Disk Pro you can also transfer files wirelessly (see other FAQ questions).

If you're using macOS Catalina or later:

• On your computer, open a Finder window.
• Connect your iPhone / iPad / iPod to your computer using a USB cable.
• Select your device in the left part of the Finder window.
• Click the Files tab.
• Click the triangle next to "USB Disk".
• Drag and drop files on and from the list under "USB Disk".

If you're using macOS Mojave or earlier or a Windows PC:

• On you computer, open the iTunes application.
• Connect your iPhone / iPad / iPod to your computer using a USB cable.
• If the page for your device does not open automatically, check the buttons located on the top of the screen. In the latest version of iTunes, the button to select your device is the last one on the left under the playback controls.
  On older versions of iTunes, look under the search box. If you see a "Library" button, press it. Then, if you see a "Devices" button, press it then choose your device in the list that appears.
  On even older version of iTunes, these buttons will not appear. Instead select your device in the "Device" list displayed on the left.
• Select "File Sharing" in the left sidebar. If you do not see it (you are using an older version of iTunes), select the "Apps" tab and scroll to the bottom of the page (there are two lists of app on that page, make sure to scroll to the second one).
• Select "USB Disk" in the "Apps" list located in the "File Sharing" section.
• You can now use the "Add" and "Save to" buttons to transfer files over USB.
• Alternatively you can drag and drop files on and from the "Documents" list.

If you are transferring protected files to your computer, make sure your device stays unlocked (with the screen on) during the transfer. See this page for more details on how to use "File Sharing" in iTunes: https://support.apple.com/kb/HT4094.